Post by Tobi Protovali in Triple-O comments

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So that's how you treat people who support you? Make them pay again for an upgrade on a digital pdf? The physical is different, this is a file. List of things I've purchased and enjoyed from you:

Triple-O

Kismet

The Kismet companion when it was a seperate purchase

Random Realities

So you're fine folding one equally as expensive purchase into another for an overall reduced price with the kismet companion bit, but you're gonna make people buy Triple-O again? And if you fold it in like you did the kisemt bit, more wasted money? I enjoy your stuff. It's great! This is greedy behaviour. I won't bump down my rating or some petry crap like that, but come on man.

Cezar Capacle2 days ago

Hey Tobi,

Thank you for being so honest, and for everything you've supported over the years. Triple-O, Kismet, the companion, Random Realities. That means a lot, genuinely.

I want to offer you a complimentary copy, no discount needed. You've more than earned it, and I'm happy to do it.

I also want to gently share something, not to argue, but because I think it matters: what looks like "just a file" from the outside is closer to a hundred hours of work on my end, made through chronic back pain, and in this case, also through grief after losing my dog.

I pour everything into these projects, and I've also distributed thousands of free community copies over the years, gladly and without question, because I believe in letting people support independent work on their own terms.

I don't take offense at your frustration. Everyone is carrying something we can't always see, and I choose to assume the best. I hope you'll accept the complimentary copy in the spirit it's offered.

Thank you for caring enough to say something.

Tobi Protovali1 day ago(+1)

That is... fair. I apologize for being a bit gruff. I know losing a pet is not damn easy, and I have a taste of back pain myself, due to both physical deformities and poor self care. I alsp appreciate the offer for a copy, but still that is less my concern.

I suppose I'm at a deadlock here. Business practice principles, I do think the upgraded copy should go to those who already purchased, and the price raised appropriately for future purchases by those who have not already done so. On the other hand, yes this shit takes a toll and time and effort. Even my shitty plain text experiments can be draining. It's understandable to want a fair reward. So, I'll leave that decision to you. Sorry for coming in hot, I've been stressed as hell lately.

Cezar Capacle1 day ago (1 edit)

Hi Tobi,

It's all good, stress can do that to all of us. I appreciate the open conversation.

The complimentary copy offer stands, and your point about prior purchasers is fair, and genuinely something I'll think on.

Take care of yourself, and I hope you have a great weekend!

Tobi Protovali23 hours ago

Tobitheprotogen@gmail.com

I'll take you up on the copy and would also love to chat in private. I do feel a regretful, even if I do stand by the core conern, and thank you for consideration on such.

itch.io

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