Hi, i just purchased the premium version and could not get the downloads to work. Also activating the alternative download method did not help. Switching the browser to opera, did help. At least it gives me the option to continue the download. Also i seem to need a steam key for the free version to activate it there.
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Hey there. I'm not sure why your downloads didn't work, but I'm glad that switching to Opera helped.
You should be able to get the steam key from Itch by "buying" the free version here. It should give you a steam key. If for some reason it doesn't, please jump onto the Discord and ping me or a mod for help in the help channel there.