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Is the review account-based or individual?

A topic by Volky created 25 days ago Views: 159 Replies: 6

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My previous assets, as mentioned in my earlier communications, have been reviewed and approved. However, when I add new assets, I can't see them in the recent section, and they're not indexed.

Even when my old work was approved, it seems it doesn't appear among the newly added projects because of its age. This is causing me both a loss of visitors and motivation. This is unfair.

Will this situation improve once my account is generally reviewed and approved as a trusted? Or is there a review process every time I submit a new asset?

Also I have a support ticket about that I'm waiting respond for 8 days.
Request ID: (348248)

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No Time To PlayModerator25 days ago

I've let our admins know about your ticket.

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hechelion25 days ago

Or is there a review process every time I submit a new asset?

This topic has been discussed several times on the forum.

As far as we know, every time you create a project (whether it's just an asset or a downloadable game) or update an existing one, an algorithm evaluates whether your page should be inspected by staff.

If the algorithm determines that your page requires manual review, it will deindex it until a staff member reviews it and manually reindexes it.

To prevent malicious actors from exploiting this, the algorithm's operation is secret, and obviously, there's no way to circumvent it.

From what little has been said, certain factors are riskier than others, such as paid content, new accounts, etc. However, the fact that your account already has previously approved content doesn't guarantee that your new content won't have to undergo manual review.

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Volky25 days ago

Even when my old work was approved, it seems it doesn't appear among the newly added projects because of its age. So this is confusing also.

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hechelion25 days ago(+1)

As far as I know, "newest" is ordered by when you publish, not by when Itch indexes you.

The algorithm doesn't deindex everyone, and since you have no control over when you'll be indexed, the only recommendation is to create a marketing strategy that doesn't rely on being indexed.

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Volky25 days ago

I'm promoting my own product, but I just want it to be briefly visible in the relevant category when it's published or approved. Isn't that one of the advantages of this platform?

I don't have control over when my product is approved or indexed, but when it is approved, it should at least appear in the recently added section, right?

So, does the "recently added" category only list products that were published at the time of publication and haven't gone through the approval process?

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hechelion25 days ago(+1)

I don't have control over when my product is approved or indexed, but when it is approved, it should at least appear in the recently added section, right?

No. The "Newest" tab tends to get saturated very quickly because hundreds of games are published on Itch every day.

Right now, the latest game appearing on the first page of the "Newest" tab has only been published for about two hours. This means that games published yesterday or even this morning are no longer on the "Newest" page.

A game that needs to be reviewed by the staff can take days or weeks, so no, you won't appear on the "Newest" tab.

but I just want it to be briefly visible in the relevant category when it's published or approved

This is different. When someone searches for a game by category, Itch ranks the results using an algorithm (which is, again, secret), but as far as we know, popularity and the date of the last update play a role.

Also, when you search by category, you reduce the number of people competing with you.

If you advertise effectively and your page receives a lot of traffic, even if you published it days or weeks ago, you might appear near the top of a category (This also applies to the homepage)

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