Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

I bought this game on the Steam platform, along with its additional DLC. Just as I was ready to play, the game immediately crashed on launch. I thought I’d spent ages troubleshooting, but I still couldn’t get it to run again. I assumed it must be a problem with Steam, so I purchased the game again on the this platform—only to find it still wouldn’t run.

Then I started hunting for solutions to fix this issue. I tried everything: updating my graphics drivers, adjusting system compatibility settings, and even digging into the game’s code. At one point, I felt like I’d become a Python master from all the tinkering. But nothing worked.

I don’t understand why this is happening. I’ve spent a significant amount of money, yet I can’t experience the game—not even for a single second. I have no idea how to fix this, and it’s absolutely devastating.

I rarely post comments on social media, but this time I really can't take it anymore. I don't know if you, the developer, have any solutions for this? I'm completely exhausted, both physically and mentally.

(4 edits)

so sorry for the trouble can you screen shot the inside of the game folder for me? Please send me an email to ceylonent.ind@gmail.com with your device specifications and if there is a log file try open that and see if there is any hints why it crashed. I don’t know if I can help either since I tried downloading via steam and works fine for me but I will try to help if I get more information.

If problem stil persists please try without the dlc (deleting the PATCH folder) and if it still doesn’t work, and ur understandably tired from it all, please refund via steam and itch for the purchases.

The specific configuration of this device is as follows: Model: HP Gaming Laptop 16-k0xxx, Processor: 12th Gen Intel Core i7-12700H, Memory: 16.0 GB, Operating System: Windows 11 Home Chinese Edition, Graphics: Intel Iris Xe Graphics and NVIDIA GeForce RTX 3070 Ti Laptop GPU.

I haven’t been able to fix this problem these days. Every time I launch a game, it automatically shows a white screen and then crashes.

(2 edits)

again so sorry for the trouble.  Your specs is not that different from my old computer which to this day can still run the game fine and mine had a lower CPU, but I also test in my current PC with a more modern CPU and still can’t trigger the same bug. I genuinely don’t know what could trigger such a bug besides perhaps ur antivirus thinking the exe is a virus or something? I suggest you refund via steam if still able within the time purchase deadline. If not, at least refund from itch by emailing support@itch.io and say the game doesn’t run as I do not handle refunds from either sites directly. Though I can help contact itch for refund but it is usually faster if the buyer contacts them directly. Once more I am sorry for the inconvenience however since I cannot replicate this issue, I cannot figure out the solution either.


if either sites decline ur refund request, you can also email me at ceylonent.ind@gmail.com for your paypal and I can refund you funds there.