Others also try to solve this problem by sending mail ( tickets) . I did the same but nothing happened
...Yes, it can take a while. That's why you see people post their ticket IDs here, like the rules of this category say.
Hello, i emailed in itch and they gave me a replay. But The problem did not solve . What i will do now . They also give me number (344769)
I've let our admins know about your ticket.
Excuse me i just got a ticket 348624 if you could help me out too
Sure, I've let our admins know.
It been 18 days but the problem did not solved
It's out of my hands now.
What can i do ? Any solution...
I don't know.
More than 40 days for me since supposedly the admins were let know, but when I tried replying to the email again, it generated a new ticket number.
