I have this issue for 2 Months now. Windows 11 itch-App. Browser works fine...

Same issue both on Win11 and PopOS (linux)

i still have this....

Just getting in line with this. Still a problem as of 8jan26. Win11 Itch.ioApp

I opened a support ticket over itch's support mail address about almost a month ago, and still no reply. I start to wonder if itch is even still alive?

I can suggest to also write to the support and open a ticket to hopefully escalate that issue. Something seriously has to be done asap, as itch is basically almost useless right now. No sane person downloads and updates the games manually!

This is still broken. Why even have an app if it doesn't get a fix for a breaking bug in three months?

its 13.Jan.2026 and this is still happening

I am stuck as well, i have been for over two months so i just stopped using itch for a while and thought it was just on my side, now i finally look up a solution and i figure out everyone has this issue hahah. I just had no time to look it up, bc i was packed with stuff to do. If anyone every finds a solution or notices the problem is gone pls pls write inside this thread! I even re installed the app, so now i am on the webbrowser.

Just stumbled on this:

https://github.com/itchio/itch/issues/3369

I still have this problem

To anyone coming by this post i found a solution to finally get past cloudflare and get to teh main page, you have to click on the 3 dots next to the web adress and open dev tools, after that you click on network and click on the wifi symbole with the gear.

After this you go down to User agent and unmark "Use Browser Default" and in browser you choose "UC Browser", what client (windows, ios, android) doesnt matter, the page will refresh once and you finally come to the store page

Hope this helps 

(Edit:  Keep the Dev tools box open or else it will change to default again)

Just fyi: Admin answered to this issue regarding an suggested fix:

Thanks for the suggested fix, it will be included in the next update so we can see how it works. I'm still working on some modernization updates for the app so I don't know when the next version will be published quite yet.

I believe the root issue is that the current deployed app is on an old version of electron and cloudflare sees that as suspcious. The next update will also include a newer version of electron which should also hopefully prevent the browser checks but we'll have to do some more testingt.

So the issue is known and hopefully fixed in the future. Thank you @leafo

I have the same problem, can't use the launcher