Sorry about the trouble!
If you could, then perhaps you could also for the log files?
They're under this path:
Windows: %USERPROFILE%\AppData\LocalLow\Placeholder Gameworks\Death and Taxes\
They're called Player.log and Player-prev.log.
Just send them to me to oak@deathandtaxesgame.com
If you have the Windows 10 N version, then you most likely need to install the Windows Media Foundation pack.
You can download it here! https://www.microsoft.com/en-us/software-download/mediafeaturepack
Let me know if you can find the logs and how the update pack works (if at all) :)