I'm guessing itch.io weren't able to fix the issue at all?
Viewing post in Clover Valley: 16×16 Farming RPG Asset Pack comments
Hi! itch hasn't been able to fix the issue yet, and I'm still waiting for a response from their support team.
For those experiencing this problem, until it is resolved I’ll be sending an automated email to all previous and future buyers every time the pack is updated. This way you’ll receive the files directly in your inbox and won't have to worry about the platform's technical glitches.
I'm sorry for the inconvenience
Also, the price change leaves me uncertain which kind of license I'm on now, because it was not distributed with a license.
Prior to the change, if someone bought the full pack at $4.98, would that have been enough for the premium license?
(General request: please include the license with your asset packs directly.)
Hi, yes, you have the premium license. Even though the price changed, your purchase at $4.98 fully covers everything in that tier. Once you buy it, your license is locked in and permanent, regardless of future price updates.
You're also right about the license file, it’s better to have it included to avoid this kind of confusion. I’ll make sure to add a proper license document in the next update
I don't know if generated keys are compatible with items of variable price, but maybe that'd be a solution that would work for giving people access to the items through itch.io? (Understand if you don't want to figure the mess out, though, with a support request waiting.)
It honestly hasn't felt like itch.io care much about its users since it came out the Vintage Story dev hadn't been paid their sales in half a year.