Post by Josee in Clover Valley: 16×16 Farming RPG Asset Pack comments

Clover Valley: 16×16 Farming RPG Asset Pack » Comments

Viewing post in Clover Valley: 16×16 Farming RPG Asset Pack comments

Hello! I'm so sorry, this was not intentional. I'm currently updating the pack to V2 and I didn't know changing the price would cause this.I am already contacting itch.io support to fix this as soon as possible and ensure everyone keeps their paid access. In the meantime, please add me on discord (n3cloud) so I can solve this for you immediately.

EDIT: I have just sent an email to all buyers with a direct download link so you can access the new files immediately. Please check your inbox! If you don't see it or need anything else, add me on discord and I'll help you personally. Again, I'm very sorry for the inconvenience!

Feldherren48 days ago(+1)

Ah ha. Thanks for the quick response. Honestly if it weren't for the timing when I bought it I'd have taken longer to notice.

Feldherren6 days ago

I'm guessing itch.io weren't able to fix the issue at all?

Josee5 days ago

Hi! itch hasn't been able to fix the issue yet, and I'm still waiting for a response from their support team.

For those experiencing this problem, until it is resolved I’ll be sending an automated email to all previous and future buyers every time the pack is updated. This way you’ll receive the files directly in your inbox and won't have to worry about the platform's technical glitches.

I'm sorry for the inconvenience