This is a seemingly common complaint, but I wanted to post this because I'm tired of waiting for a response. This is the automated email i got: Your request (339519) has been received and is being reviewed by our support staff.
Thanks in advance :)
Oh! No Time To Play, please! Me too!!! Please!
I’ve left comments under several games, and each time I see a message saying that my comment must be approved by a moderator due to community rules or my account’s behavior. I only started actively using my account recently. I created it a long time ago just for logging in, but began using it properly only about a two weeks ago, after uploading my first game prototype.
Over the past weeks, not a single one of my comments has appeared on the site.
Now I see a message saying that my account is supposedly compromised.
That is not the case. Or at least, it is no longer the case.
I do care about security (especially recently). I have enabled two-factor authentication, changed my password, linked my GitHub account, and taken other steps to secure the account.
Support ticket numbers: 339770, 339416, 337884
Thank you! This means a lot to me. I’m very grateful!
Sorry if I flooded you with messages a little. I saw an opportunity, grabbed it, and wrote to you everywhere I could find you.
I’ll try to be a bit more patient now.
Thank you again!
no time you can do that? its been 4 to 5 months now can you let them know about me aswell please?
Sure, if you post your ticket ID here like you see everyone doing and like the rules say.
Oh! I've just posted commet without "you need be moderated" stuff! I will try do some comment under a game!
UPDATE: Nope, still need to be approved =(
YEAH. Why?! I haven't done anything wrong. Yet it seems like instantly I just have this issue?
Teaminds got it to work, you can check https://itch.io/post/15395073 like they said earlier, which is a list of things you can do to potentially make it work again. I've tried a few of them and haven't seen results yet, but hopefully you might
I hope it will happen before my next project release… and I’m not even close so far 🙂
I don’t know why exactly I was unblocked, but here’s what I did:
I don’t know which of these steps actually helped, but maybe this will help someone else.