"It's NOT a fact that it was Itch's negligence?" This is a statement! Are you defending them?
As I mentioned earlier, you don't need to convince me of anything. I don't work for Itch, and I answered your question in good faith, based on my knowledge. But you must understand that there is a big difference between what you perceive VS what you must objectively prove in court.
I completely understand your anger and frustration, but I'm not the one to take it out on, and I don't have to put up with it. So, with your attitude, I'm not going to play along. Go ahead and take it out on anyone who doesn't agree with you 100%, but at least don't count on me.
Have a good day, and I wish you all the best in resolving the issue and getting paid.
EDIT:
If you want to reply, step away from the keyboard, rest, sleep, and reread this, leaving your anger aside. Otherwise, please don't even bother replying, thank you.
EDIT 2:
Another thing: With these rules ....don't ask because there is no support.... is a joke in a forum called "Questions & Support"
This is what I mean: before a judge, the channel's name doesn't matter, because the rules state that this forum is answered by the community, and there's nowhere that Itch commits to responding to you or contacting you through this channel.
If you were to sue them over this, you would lose in 99% of cases.
What I'm trying to do is answer your questions objectively, not flatter you.