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i don't want to ignore the rules but the rules in the whole system is constructed  that you don't have any chance to get a solution! people come here becouse the official way is allready ignoring them!

- the official way (posting a ticket) are not working  and ignored!

- a company who vorks and rely on volunteers! people who can not be blamed and do the dirty work! no offense!

-forwardind ticket numbers to an address you  don't even kno it's been read or processed is not a help!

-its not speeding up things where you put a middle man in the processing!

- put the blame on the (blocked by) payment processor but say you can speed up the process.

- we can't have a topic starts with "payment issue" , "time fame" or "delay" otherwise it will be deleted! 

what kind of support is this? (i'm not talking about your personal commitment) 

i choose my language wery carefully and address the situation as precise as i can. othervise it can be categorized as "unruly". It is silencing! still no money! no solution! it is my money! our money!

You're making an huge number of assumptions. I'm really sorry to hear that you can't seem to get help from support, but I've already explained a bunch of things in our other discussion, yet you chose to ignore all of them. And you continue to ask questions nobody here can answer.

Far as I can tell, leafo wrote the rules that way because he's very particular about people doing things the right way. There are buttons to report projects, buttons to complain about a payout and so on. Posting here instead just means that someone has to waste time reminding you again that you can't get any help this way. Luckily I don't have a life.

You're not being "silenced". In fact I prefer to leave topics online because that way I can point people at them later. But you're yelling at clouds.

well hopefully god will descend from the clouds and waggle his coding finger and make some alterations to how the site processes comments