Post by No Time To Play in Is there anyone who is a real ITCH.IO employee who can answer the questions?

Viewing post in Is there anyone who is a real ITCH.IO employee who can answer the questions?

You continue to ignore the rules of this category, where your question is answered directly! The people who work for itch.io don't watch this forum, won't see your post, and can't offer support except over e-mail!

On a personal note, I help people because that's what people do. They help each other. That's what this entire forum category is for. I'm not even the only one: redonihunter and hechelion (to name just two) make helpful posts at least as often and they don't even get any recognition.

We're not supposed to be doing this. There's no helpstaff role on the forum. We've just been on itch.io for a long time so we know how things work.

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Dabbit The Rabbit6 days ago (1 edit) (+1)

Yeah except people like me and many others are having this problem for over a month and nothing is being done and we have messaged support multiple times

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No Time To Play6 days ago

I replied in your other topic. You didn't have to hijack this one too.

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Dabbit The Rabbit6 days ago (4 edits) (+2)

its crazy you look at it like that instead of the reality that the community is voicing they are being ghosted by admins for months, we are all communicating the issue. If this issue doesn't get solved and it becomes exposed people will do something about it. saying things like that only serves to shame us for some reason? may to encourage us as a community to not be communicating with each other that this is INDEED a very real problem and effecting MANY people. I dont know how am i supposed to read that? You're annoyed that the community is up in arms over this happening? We have every right to be upset about this and communicate with each other and this is now the only way we CAN because of itchio mods. Im not HIJACKING anything. Itchio was hijacked by project shout and now admins are literally ghosting people. There are creators who aren't being paid. There are people complaining and MODERATORS OR ADMINS HAVE NOT MADE ANY POSTS ABOUT WHAT THEY ARE GOING TO DO ABOUT IT OR ADDRESSING IT. lmao hijacking I didnt care when someone posted on MY topic. ITS A COMMUNITY POST.

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No Time To Play6 days ago

...Community moderators can't do anything about it, and if admins don't reply, then who exactly are you yelling at?

I've notified our admins to read this topic too.

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ELECTRIC BLACK SHEEP6 days ago

Yelling? That is an "assumption"!

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ELECTRIC BLACK SHEEP6 days ago (3 edits) (+1)

you ask who we are addressing with our questions over and over again, when you have already answered (forwarded the message) and we know for sure that the admins will not answer anyway (that's why we are here!)
In the topic: " anyone who is a real ITCH.IO employee"
You are a voluntary, not empoyee.

if I may allowe a personal question from people to people: Do you (No Time To Play) really expect us to be let this thing (our money!) go?
It is a YES or NO question!

And please don't say that this is allready answered (we should take the official channel), becouse this (and you too) will lead us in circles.

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Dabbit The Rabbit6 days ago (1 edit)

I’m not attacking you. but I even appreciate that you feel that way you clearly have a lot of love for itchio and that's good, I'm doing the only thing I can other than sitting on my thumb. I’ve played your work and genuinely enjoy it. I find the ascii styling charming. Unfortunately my format is to leave a comment with my gameplay footage and then rate the game after because I dont like to just rate a game. I find the gameplay footage makes my comment more sincere because through my gameplay you can tell if I actually got passionate about the game and enjoyed it. But I got lowkey addicted to that procedurally generated maze one where you collect syntax and at first the fear mechanic was really confusing to me but then I was speeding through like a bad ass. THEN I read that you needed to go in the bottom right corner and was like :O ohhhhhhhhhhh and stopped playing cause i got embarrassed. So I hope that clears up that im not yelling at you and infact dont really view you in a negative light aside from perhaps how i am upset with itchio as a platform and i do view you as a part of the 'itchio team', genuinely my bad if i made you feel that way. You're a indie game developer and I appreciate most indie game developers you included. That's besides the point though.

edit; honestly i just thought about it and "if the admins dont reply, then who exactly are you yelling at" is pretty much you saying the admins probably aren't going to do anything and you're the only one who is going to read this so why subject you to this? am i off?

What’s happening on Itch.io is a widespread issue, and the only way anything changes is if the community speaks together. Creators should be able to approve or filter what posts on their own pages maybe they could have the option to do it on a game by game basis or as a general blanket on anything their account puts out; even if staff doesn’t act, at least the community would know what creators want.

Itch.io has been great, in the past... but this is a new era and itchio is losing face. I might be upset but I STILL dont want itchio to fail. Lack of action is not going to help that. Open communication is how change happens, and formal complaints go nowhere. I want itchio to take notice of the outrage and do something. Hopefully that is the outcome regardless of how I am interpreted.

Am I upet? Yeah. I don’t want to resent Itch.io, but many of us do and moreso by the day. The silence and lack of visible management are driving people away. If the admins choose not to act, that’s on them—but at least the community will have clearly voiced its concerns.

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