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Check to make sure you're putting the extracted folder (i.e. the "WebGLTemplates" folder, not the "BetterMinimal" folder inside it or the zip itself) inside your "Assets" folder.

Hey Sean - That was it!
 I did a number of silly things to break it in the middle of the night. I first dragged the "BetterMinimal" folder only. Then I realized I needed the "WebGLTemplates" folder, so I drag and dropped that, but since I'd already dragged in the "BetterMinimal" folder, the "WebGLTemplates" folder was empty. 

Once I had it set up correctly, I had to quit and reopen Unity for it to work. 

Anyway, thanks for listening - this tool was perfect for my needs! 

(tangent: I'm wondering if I can somehow make the game resize to be within the horizontal space on itch.io. With my default resolution (full HD) it was so big that the game wasn't fully in view, creating horizontal and vertical scrollbars. I changed the viewport on itch to force it to half that resolution and now it's good, but it'd be cool for that resize to occur automatically)

I believe making the size of the itch viewport reponsive is only possible if you have custom CSS enabled on your account (in which case you can write custom CSS that uses percentage, viewport units, or breakpoints instead of the fixed size from your game's embed settings).