Yeah if you are using windows 10 right click go into compatibility will recommend to test it with widows 8, once it starts than save that as the preferred option. Hope that helps the game is fun!
Ahh thanks for testing, I use Win7 myself so i didn't know that.. if you want to help, can you maybe send me the contents of C:\Users\<yourname>\AppData\LocalLow\ProperlyDecent\Ballsy_WorldCup_2020\Player.log after a failed run? It would help me debug the problem!