Who can I contact now to get the situation escalated higher? My issue would take a support team member 5 seconds to fix. I even did what they said to get reindexed and other people got their games fixed in minutes. Unsure why it has taken 1 1/2 months for me.
Yes, as explained in the rules of this category, response times vary. No, there's no other way to contact itch.io staff. They'll get to it when they can, or when our admins get to my notification.