Hi Kayla!
We just pushed an update to itch! This was primarily to address OSX issues people have been having with Catalina. However, in doing so we updated our engine from Unity 2017.4.8f1 (as you can see in the title bar of the image you posted) to 2017.4.37f1 and made new builds for Windows with the hope it might address the issue you are facing.
If you could try the updated version and let us know if it makes a difference for you, that would be greatly appreciated!
- Andrew