I had already contacted the support email before.
However, I do not see the ticket ID on my receipt email, and I forgot the ID number itself. Where could I find it on the email?
...It was in the automated confirmation sent in reply to your initial e-mail. But it looks like support did get back to you.
Oh! Any way I could view it again?
...Check your inbox?
I did, but unfortunately, it doesn't seem like one was sent to me.
I'm going to use the ID from my second email attempt instead.