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Admin (1 edit) (+1)

Hello,

Sorry for not getting to your issue sooner. I’ve refreshed the cached value on your page to represent the removed rating. The bug that originally caused the issue should have been fixed a while back.

Keep in mind the number of ratings you have is very low, so the confidence interval is low. Generally what we recommend to people who are unhappy over a single review is to reach out to their players and ask them to leaving a rating. This can help show a more accurate rating on your page by having a larger selection of ratings to average from. Our popularity sorting algorithms skew projects that have a lower number of rating s to neutral rating despite what their average is.

Hope that helps.

Thanks

Thank you very much for the response and for resolving this issue. It's greatly appreciated!

As for ratings, I really wasn't worried about one bad rating, I was more irritated that this user was able to leave one when he wasn't supposed to. I'm not worried about driving metrics or anything in that regard but I suppose the advice is nice. Either way, I'm very glad this is resolved now, thank you once again.