Post by Van Davis in YALOON comments

Viewing post in YALOON comments

I guess I don't understand...you and another person run two different itch.io accounts, but both sell the same products?

How does that not lead to issues like this more often? Do you both split the income, or did I buy separate "copies" of Glaive and Yaloon from each of you?

I also was thinking more that I could get the entire $8 back for this purchase, since I already paid $10 for the same book over on the other page a long time ago. But does it work that way?

I do take partial responsibility for buying the titles twice. But time has passed, a link brought me to these, and I honestly thought I'd already seen them but just hadn't purchased them as I'd thought I had.

Lonely Adventurer140 days ago

Oh, you purchased Yaloon a second time? No problem. I still need your email to look up the transaction.

The Lonely Adventurer page is my personal Itch page. The Tesladyne page is my company's page - started a few years later and run by my creative partner.

For contractual reasons I am required to post my work in both places.

As confusing as it may seem, this is actually the first time something like this has happened.

Anyhoo, give me that sweet sweet email address so I can sort this out for you. :)

Van Davis139 days ago

gottgen@gmail.com

Lonely Adventurer139 days ago

Thanks!

I submitted the refund request to Itch.io. I don't know how long those take to process but if you haven't received it by this time next week let me know