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hey man, I have the same gpu. I tinkered a bit and it seems changing gpu mode to ultimate in g helper fixes this problem. Probably in normal mode g helper overrides in app gpu settings

Thank you for this extremely useful information, I'm going to try it right away!

Is it working for you now @rabiko ?

Actually, with version 6.0 the best mode doesn’t work — I keep getting the same message. Also, the compatible mode is really slow. It’s so frustrating that it’s not working. What can I do to fix this?

Post the content of hotscreen_logs.txt. Also the Best mode (DXGI) doesn't work on most laptops.

Hotscreen using profile : default

Hotscreen Overlay starting at Max FPS : 120

Translations added from ./custom_ressources/translations.csv — languages : ["en", "zh", "es", "fr", "ar", "ru", "pt", "ko", "ja", "de"]

Using saved language code : it

Windows version : Microsoft Windows NT 10.0.26100.0

CPU : AMD Ryzen 7 7840HS with Radeon 780M Graphics, Cores : 8, Threads : 16, Max clock : 3801 MHz

Using video adapter : NVIDIA GeForce RTX 4060 Laptop GPU from NVIDIA type DiscreteGpu

Driver infos : d3d12 version 12_0 api 12_0

Adapter 0 NVIDIA GeForce RTX 4060 Laptop GPU

Screen Rect 0 : Rect { X = 0, Y = 0, Width = 2880, Height = 1800, Top = 0, Bottom = 1800, Left = 0, Right = 2880, Location = Point { X = 0, Y = 0 }, Size = Size { Width = 2880, Height = 1800 }, TopLeft = Point { X = 0, Y = 0 }, BottomRight = Point { X = 2880, Y = 1800 } } Orientation : 1

Screen Rect 1 : Rect { X = -3840, Y = -304, Width = 3840, Height = 2160, Top = -304, Bottom = 1856, Left = -3840, Right = 0, Location = Point { X = -3840, Y = -304 }, Size = Size { Width = 3840, Height = 2160 }, TopLeft = Point { X = -3840, Y = -304 }, BottomRight = Point { X = 0, Y = 1856 } } Orientation : 1

Adapter 1 AMD Radeon(TM) 780M

Adapter 2 Microsoft Basic Render Driver

Starting Screen Recorder

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Retrying Desktop Duplication number 1

Max FPS Record start at 120

Hotscreen version : Windows - Full version - v0.6

Max FPS of Overlay set to 120

Frame Latency of screen set to 0

MaxFPSRecord at 120

Avx is supported.

Detection starting using model : ./models/hs-real-anime-y11s-640-fp32.onnx

Detection starting using eye model : ./models/eyes-detection-01.onnx

Detection starting using device : 0

Max FPS Detection start at 120

Use double Detection start at True

Update time of eyes detection start at 0,04

Setting MaxFPSDetection at 120

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Retrying Desktop Duplication number 2

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Retrying Desktop Duplication number 3

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Retrying Desktop Duplication number 4

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Desktop Duplication doesn't seem to work. Asking for Compatible method.

Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: L'interfaccia o il livello di funzionalità del dispositivo specificato non è supportato nel sistema.

)

Retrying Desktop Duplication number 6

Switching recording method from 0 to 1

BitmapCapture initiated with a resolution of 2880 x 1800 at the location 0, 0

Closing...

Screen recorder thread ends correctly.

For a laptop, you have to set the internal display to Optimus or Nvidia Gpu. If these settings don't show, your laptop probably hasn't a hardware MUX switch that allows the Nvidia Gpu to manage the screen.

Thanks for your response