Post by Nifty Visuals in Royal Alchemist comments

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Hello! Thank you for the purchase and we apologize you're encountering the problem. Here are a few possible solutions you could try.

If you claim the download, either from the top of the page or your library, like in the screenshot below, can you see the files?

https://drive.google.com/open?id=1xR1puJ3HpKwJ-h4ifLWbgXbbmmR62lrR

Please let us know if it works! Thank you and sorry again >w<"

anvpineau4 years ago

Yeah, I see the file. So then I click on download next to the kickstarter version. Except that when I try to download it says that I already imstalled it. Except that I apparently didn't since when I click on ''play'' it launches the demo! \ È__É /

Nifty Visuals4 years ago (1 edit)

That is very weird! Our analytics show that you haven't downloaded it before...

You are downloading it on Windows? Do you get a .zip file? Or something else?
Also, how did you check that it's a demo? Did you load an old save?

Nifty Visuals4 years ago

Additionally, if you prefer, we could try to take a look at the problem together via Hangout or Discord! So we can quickly resolve it.

anvpineau4 years ago

I don't discord or hangout but I'm one of your patreon. I can send you a message?

Nifty Visuals4 years ago

Of course!

itch.io

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