Post by anvpineau in Royal Alchemist comments

Viewing post in Royal Alchemist comments

Sooo, I paid 50$ to get the early access but I still only have access to the demo. I am bit... frustrated and I would like to know if there is something I did not understand when I bought the product.

Nifty Visuals5 years ago (2 edits)

Hello! Thank you for the purchase and we apologize you're encountering the problem. Here are a few possible solutions you could try.

If you claim the download, either from the top of the page or your library, like in the screenshot below, can you see the files?

https://drive.google.com/open?id=1xR1puJ3HpKwJ-h4ifLWbgXbbmmR62lrR

Please let us know if it works! Thank you and sorry again >w<"

anvpineau5 years ago

Yeah, I see the file. So then I click on download next to the kickstarter version. Except that when I try to download it says that I already imstalled it. Except that I apparently didn't since when I click on ''play'' it launches the demo! \ È__É /

Nifty Visuals5 years ago (1 edit)

That is very weird! Our analytics show that you haven't downloaded it before...

You are downloading it on Windows? Do you get a .zip file? Or something else?
Also, how did you check that it's a demo? Did you load an old save?

Nifty Visuals5 years ago

Additionally, if you prefer, we could try to take a look at the problem together via Hangout or Discord! So we can quickly resolve it.

anvpineau5 years ago

I don't discord or hangout but I'm one of your patreon. I can send you a message?

Nifty Visuals5 years ago

Of course!

itch.io

Viewing post in Royal Alchemist comments