Hmmmm, let me ask you some questions.
1) Did the intro sequence play (black screen with typing text)?
2) Can you see the journal on the right? Is it typing? If so, what is the latest text?
3) What browser are you using? Do you have any extensions that might interact with this? PC should be fine, I have tested this on Firefox, Chrome and Edge.
I apologize for the technical issues. I am not sure what could be causing this.