Certainly. Please try to e-mail support first. If you don't get a timely answer, reply here and I'll let an admin know.
I have already tried this, please contact an admin.
I don’t see an email from the address on your account so I can’t find your ticket. Generally we get through refund requests within a day or so though, so if you’re sure you sent the email we should get to it soon.
Thanks
Update??
I only just saw your reply and notified an admin.