You’re not alone in that — I deliberately buried the lede, but apparently too well…
I’ll see if I can reproduce the downloading issue on my end. (It was a last minute addition, but I can think of a couple things that might be happening.)
Works on Mac! If I input it incorrectly, it still does the grey screen thing, but when done correctly it will download and let me play. I triple checked on Windows, but no matter what I seem to get a grey screen.
Into the Hive felt more controlled. I still found myself getting lost and not knowing where to go. I wonder if fog of war on the maps, only revealing as I go would help.