Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines
(+4)

133 days for me. I tried redoing my tax info a couple of months ago, but not only is it still not validated, the tax info window straight-up says I haven't taken the interview since 2022??? I may need to swap to direct payments at this point, it's fucking ridiculous. Also, has anybody else noticed how the company has deliberately made it impossible to contact them? There's no phone number listed, and the only email is the bullshit automated support address.

If you switch to direct payments, do you start receiving all future payments directly from that point on? Or is there a way to also receive the money that hasn't been paid out yet through direct payments? Do you know?

(+1)

The change is not retroactive; that's stated in the rules and has been discussed in other posts.

If someone purchased your product through Itch, they've already paid Itch, and the only way to withdraw that money is for Itch to pay you through the normal withdrawal process. Only new payments made after the change will go directly to you, because that person will be redirected to your PayPal account at the time of purchase, not to Itch.

Ah ok.  Thank you very much for the answer.

Same feelings here. I've started to send them one email everyday, see how it goes.