oh so Act 1 is the part before you get shatter and awaken right? The lyx Problem is pretty confusing bc i know I've Seen her a few Times but i don't remeber what she Said but it's probably Not Long until the next update
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Act 1 encompasses everything before you first step into the manor. Act 2 starts there and ends at the church if im remembering right. Then Act 3 goes up till current content. I think one of the update blogs can help with Lyx, im pretty sure i gad to look at it several times to figure out what to do.
Edit: found it. Lyx will appear in Act 3 after you have met Claire in Act 3 and gone to sleep. The event should trigger then, and Lyx becomes available to talk to in the Manor's West Wing