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(1 edit)

Hello!

First of all, thank you very much for supporting the project and for reporting this issue!

Your help is essential in making ACSG even better. 😊

I understand the situation: when trying to open your new project, only the window border appears, with no content or interactivity. That really sounds frustrating!

So that I can investigate this thoroughly, could you please confirm if you are trying to open the project directly through the .exe file located in your project folder? If this is the case, the project will indeed not open that way. The best way is to use the shortcut that the installer created for you on your computer.

If you are already using the shortcut correctly, would it be possible for you to send me a screenshot of the error that is appearing? This will help me visualize exactly what you are seeing and find the solution more quickly.

Also, could you please try a quick test for me? Would you mind opening the project with only one monitor active (by disconnecting or disabling the others temporarily) and let me know if the behavior persists? This will help rule out any multi-monitor specific issues.

Thank you in advance for your collaboration and patience! I am working to ensure the best possible experience with ACSG.

Best regards.