After waiting for nearly 5 months I was finally paid (yesterday). Note that I triggered two account deletions with the reason “I’m not getting paid” which might have sped things up.
Viewing post in Payout stuck 'in review' for over 100 days
We're having the same issue. I randomly noticed that the tax information expired because itch does not send notifications about it. The support is not replying to us at all and we've contacted them about 2 months ago.
Could you describe what you've tried? Are there any other ways to contact the staff?