Hello, No Time To Play,
Thanks for contacting the admins, that was the only way they replied to me. That being said, they told me that before the 15th of this month, there should be progress with this issue, and I'm writing again because the issue is still not solved.
Honestly, I don't know what else I can do on my part. If in 24 hours there is no solution from the admins, I will stop offering my game on Itch, remove my Itch links, and I will let all my followers know about this situation on all the platforms that I am active, for example, on my Patreon, which is: https://www.patreon.com/marcialart
I would love to keep offering my game here and don't have to make any post about this, but the truth is that I feel that Itch is treating me and other developers (I see a lot of posts of people complaining about the payouts) very badly.
Ok, thank you very much for answering, you are the only person who does. I don't think the other departments will respond to me, so I will proceed to remove the downloads and the possibility of buying my game immediately from this platform.
I wish the other departments had the same commitment and attention that you offer in this forum, No Time To Play.