Honestly asking for knowledge: why are you asking for a refund on a game on this platform? Can't you buy it on a discount? I don't really know whats the issue here on asking for a refund or demanding a steam key for them buying it on here first.
Each platform is different. No store will give you the same game on different platforms. When I buy from Xbox I don't expect to have it for free or ask for a refund to buy it on Playstation. Same with Epic and Steam. All are separate stores. Purchases are not interchangeable.
Honestly asking, what is the issue? Was something promised or something else?
