itch.io

Hello.

It's been 10 days and my games are still in quarantine. Before, there were 3, now there are 4. The support team still hasn't responded. This problem has been going on for about two months. Is there anything you can do to help me, please? All I want is for my games to stop quarantining every time I publish a new update or edit the page. I know this is possible because I know other accounts aren't experiencing this problem. This isn't a general platform rule that affects everyone; it's something that's specifically affecting me.

Can you tell me what's going on with support? Maybe they're busy and need more time to help me? Maybe my request got lost?

Please, I don't know how else to ask for help.