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(+1)

I disagree with No Time to Play. 

In the past my Tax Interview was out of date - I requested a payout. Support sent me a request to update my tax info and activated the link to do so - and asked me to reply to their email once I had done so. After that, I was paid.

In my case I had to find out it was out of date on my own because I didn't get any reply to my support messages and the payout was overdue. So I basically updated the tax interview on my own, and it's still pending.