ah, sry to hear that, it sucks :/ I've written an e-mail and so far they asked for my GPU and specs. Let's see what else they have to say. I'll update if anything changes. Did you guys find a solution yet?
Hi, Cookie! I hope you have the same issue as me then, since I fixed it! The game might not run properly with your graphics card. Do you have 2 graphics card? Is one of them NVIDIA?