First of all, thank you for your purchase.
The Trio Pack clearly offers three STEAM KEYs, and currently there are no errors you mentioned.
If there is an error, issue, please contact us.
Thank you.
Hello Shiftrick. ITCH.IO got back with me. During black Friday sales, due to the 1% discount, the website was ringing up all multipacks as single. I just got confirmation email from the website. This error was not caused by your company, but due to coding, I have been refunded, and am Buying 6 keys. 4 for family, 2 as Prizes when game is officially released. Ill send you a screenshot of the refunded sale.
Updating the first message. The Quad-pack Sales works, just tested it. So far Single, Quad-pack, sales work.