Oh no, I'm sorry it was so much trouble! I really appreciate all the effort to support us, though <3. Only some of the tiers come with the Our Life beta, certain tiers have different reward sets. If you got one of the tiers with the beta, maybe the payment is still processing or something. Can you try messaging us on Patreon? I'll be able to check out the details of your account and what rewards you have.
I hope it all gets worked out! And Patreon has an easy refund process if it's not what you were expecting, so you can always get your money back if things don't go over well c:.
Viewing post in Our Life: Beginnings & Always comments
Aw, that's really nice of you to say ;v;! I did figure out what the error was and refunding was the only real solution (basically you were charged for no rewards), so I did end up doing that. It wouldn't have made us happy to take your money for nothing in return because of a mistake. But you're always welcome to try Patreon again. Hopefully next time the money will go to unlocking rewards and you'll get all the Patreon benefits you'd earned :].