So, I'm not a huge fan of visual novels. Usually clicking through dialogue feels really tedious to me and there is often a lot of dialogue that seems unnecessary on top of it that doesn't help either. But I played through all of this and never felt any of those feelings at all, that was fantastic! I think what helps is how much your game is a back-and-forth between the player and the customer, with lots of options to choose. It really made me feel like my actions had meaningful consequences and I was constantly paying attention to every little detail in case it would reveal the best answer. The art is great too with the music really setting a perfect tone in the background. The addition of a returning customer to talk with you between sessions was unexpected but really helps sell the whole setting on top of that, so it really dragged me in and frankly I was a bit sad when it was over because of that. 

The only real feedback I would give is that the UI itself looks a bit plain, a border around the dialogue box and a slightly more off-white background might make it a bit better but that's really nit picking and I only came to that by trying to think long and hard about what sort of feedback I could give. Honestly, really fantastic game so thank you for making it! (For the record, I recommended first and did not recommend second)

Played through to the end. Really liked the overall feel of the game. The characters were detailed well, the artwork is good, and the music is pleasant. The changes in character expression and pose at key moments was well done. The main character is very much relatable, and the backstory sets a good motivation. You've also done well to setup the tension between earning money and recommending a procedure wrongly.

From a gameplay point of view, I concur with the review below. What actually happens in the game if you suggest a procedure when it shouldn't? I liked the part where you talk to the client post the procedure (I spoke to Ocean). So maybe here's where something will happen if the client wasn't happy or they regretted it?

Overall this seems to be a good base to build upon. All the best!

I didn't really understand this game. I was clicking random options and hoping for the best. I was just trying to make as much money as possible so I just recommend every procedure. If there is a negative consequence to that, it should say so.