Hi all. I recently downloaded a game that runs on renPy, and while the game seems to be fine for most of my playthrough, there is one specific line of dialogue that's unavoidable and keeps causing the game to crash. I've informed the developer, but she says that no one else has reported a similar problem. No matter what I do, this one line of dialogue from one of the NPCs causes the game to crash immediately. 

For context; I'm using an acer laptop that runs on windows 7 (86bit i believe. i am technologically illiterate, sorry) and the game SHOULD be able to run on this OS. If anyone has any advice or knowledge on how to fix this I would be beyond grateful. I am not in any capacity capable of getting a new computer at the moment and I just wanna play my game