Hi! I'm unable to finish my PayPal payment due to the following error : "Your payment can't be completed. Please return to the participating website and try again.". I've contacted PayPal support and they are trying to figure out what's going on. In the meantime, they asked me to check with you if you have blocked any users from specific countries to purchase Maelstrom. Thanks so much in advance. - Alex
No, nothing is blocked from my account. In fact, from what I can find about the topic, I think the ability to block certain currency types and countries is only available as an option for Premiere accounts and I do not have such a thing and can find no option in my settings, so I would not be able to block even if I wanted.
Though, I am linked through Itch.io for my Paypal, so maybe something to do with Itch is causing the issue? Might want to send something to Itch support and ask the same questions. Maybe the Itch Paypal configuration is contributing to the problem.
I contacted Itch, but in the meantime, can you also forward me your last response from PayPal, to my email account: chezjfrey@hotmail.com? If we are unable to resolve this, I can do something to get you the game, but I'd also like to participate in working with PayPal to get to the source of the trouble.
