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HereSphere VR Video Player (Meta Quest)

VR video player with immersion-enhancing algorithms, streaming, and media library features · By HereSphere

videos freezing when going through different points of video

A topic by exoman created Oct 21, 2024 Views: 652 Replies: 6
Viewing posts 1 to 5
(1 edit)

Hello, I'm experiencing some weird issues with Heresphere. At first, it runs fine but if I skip around the video using the scrubber or seek bar a few times, the video ends up freezing. If I try to load up any other video, it will switch to it, but not play, just be frozen at its first frame.  I'm forced to restart the application, but the same thing will happen again.  It's strange because I've never had this issue for such a long time until recently.

I thought it was maybe because I had low disk space on the my Quest 3, but I still have the same issue with barely anything on it. 

I have the most updated Heresphere from Sidequest (originally bought from there) with the same issue.  I tried even the Heresphere demo from the Meta store and I still have the same problem.  This issue happens in both situations where the videos are being played from my SMB and when the videos are played locally from the Quest 3 directly.  It's also happening to videos I've watched previously without issue.  Is there something I need to do to fix this? 

What's more bizarre to me is that I hadn't updated Heresphere from Sidequest for a while and did not have problems until recently. I thought I then needed to update Heresphere, but that did not solve it.

Developer

Hi, are you using bluetooth headphones? Meta's recent OS updates have caused some issues with bluetooth audio, so I'd recommend switching to wired headphones, or ones that use wifi instead.

oh interesting!! Yes I have been using bluetooth headphones. I'll give it a whirl later.  Thanks for the reply

ok that was the problem! solved.  Thank you!! It was bugging the hell out of me

(3 edits)

0.11.4 it still happens when seeking, never had bluetooth. quest v71. have to restart app to get playback again

edit: over smb if it matters

edit2: however it does seem to happen less than previous version. sometimes it does a long seek where the previous version would freeze. that said versions before the issue would instant seek nearly always

(2 edits)

So oddly enough I'm now having this problem.  Have been updating HereSphere and Oculus, so no major jumps in versioning.  Seems to have started about 2-3 weeks ago, and same scenario, only starts freezing when BT headphones are connected.  Tried 3 different pairs and they seem to all do this, though they're all using LDAC so I haven't ruled that out.  Very strange indeed, not sure what else would have suddenly caused this, or what I can do to fix it.  Maybe full reset?  

Just to add, half the time when it's freezing during playback, if I advance to another file I get an error that the file's not supported or that the engine is currently dealing with another file, etc.


*Looks like this is popping up recently for a few people as well https://communityforums.atmeta.com/t5/Get-Help/Problem-watching-videos-when-conn... *

Ok so factory reset did not help, but setting headphones to SBC seemed to solve this.  Using LDAC/AAC seems to cause the freezing so if you're able to set your headphones to a lower standard/connection priority, you might be ok.