I am unable to open the zip file as I am informed that it is empty. Can I get  refund please or the file I paid for?

Hi brooksiemama

The zip file should be fine, can you download the latest winzip or winrar and try again please?

ive had over 3000 downloads and this is the first time ive heard of it being empty so im positive it is fine.

Links below, let me know how you get on

https://www.winzip.com/win/en/

https://www.rarlab.com/download.htm