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Payed for a broken and unusable product

A topic by Stuntcoc created 336 days ago Views: 305 Replies: 1
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(Edited 1 time)

I purchased the game and tried to download and unpack the zip file twice to no avail. I then installed the launcher and have been trying for 3 days to download the game and every time the download fails. I also feel that a steam key should be provided for people who have PAID for the game in beta as it shows good faith and support for a game we feel we will enjoy enough to back and it would be nice to get that same support in return.

(Edited 1 time)

Are you sure you have the latest version of the itch.io client? You need to have at least 18.7.0 for the unpacker to work properly. Also check that your anti-virus is not blocking or otherwise altering the download.

Note that the availability of Steam keys is addressed in their FAQ.

http://avencolony.com/aven-colony-faq/

The developers have various reasons why Steam keys are not provided at this time. You should wait until the game is released on Steam, if having a Steam version is something you desire.