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Unable to verify email

A topic by Lapis <33 created Mar 29, 2024 Views: 1,575 Replies: 8
Viewing posts 1 to 5
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I just created my account and I cannot verify my email for whatever reason. I click the link they send me and am only told "We were unable to verify your email address •Invalid token. Please make sure your email client has not altered the URL in any way or you haven't already verified the email address." 
I don't understand the issue and nothing will fix it. Any help?

If you go into your account settings, there should be a button to verify your account. I am not exactly sure where, but I would assume it is under 'Email adresses', as you will see a 'Verified' otherwise. If you see that, you already have verified it and that is why it no longer works. Otherwise, try verifying once more via the button. Going from your description I would guess that the e-mail you have may not be 'usable' anymore.

I'm almost positive people have found the button to verify email address if they are asking why it doesn't work. And i am almost positive people are using a usable Email Address if that address can receive the link

You would be right in that regard. However, from how they described it, it sounded like they are having a problem with the activation link working within the first e-mail they had received.

So in that regard, the error they received would either come from the link being outdated, as it may only work for a certain time frame, or because their account had already been verified.

In both cases, the recommendation would be to locate the button within the account settings to check the verification status and/or send a new e-mail.

I cant verify mine either the url it send to me in the email says its unable to verif

I can't verify too helppppp

Same mine won't verify I have been through every solution I could find on the internet even clearing my cache but it doesn't work

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Hey 😌 i can't verify on pc so i tried to use my phone to verify 

Guess what? it works!

Pls try this too! Try using other devices to verify

Thanks this actually helped a lot, I used a iPad that I had laying around and it worked.

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