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Can't create account

A topic by EK-Productions created Mar 13, 2024 Views: 203 Replies: 6
Viewing posts 1 to 3

After typing the email, the create button does nothing. I get no email and nothing changes in the screen. The log says there is no active internet connection, even though my internet works fine. I tried adding the exe to be allowed in the firewall settings, but it doesn't seem to solve anything.

Developer

You can try to use the password reset. Very rarely the account creation email doesn't go out, but the account is still created. Use the password reset to finish account setup

nope. still nothing. got no email (also not in spam). and pressing the reset button makes no change in the game as well.

Developer

Apologies. It appears the IP of the server changed. I have updated it, but it can take a few hours for that DNS info to spread across the internet. 

thanks! it worked!

I'm having the exact same issue.

Developer

Apologies. It appears the IP of the server changed. I have updated it, but it can take a few hours for that DNS info to spread across the internet.