Untrusted - Web of Cybercrime

The Social Deduction Multiplayer Hacking Game · By PlayUntrusted

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Can't connect to server (tried multiple times)

A topic by dewrcjl created Aug 23, 2023 Views: 429 Replies: 5

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dewrcjl1 year ago (2 edits)

I couldn't find anywhere to file a bug report on the home page of untrusted so I'm doing it here. (If anyone could send a link for bug reports please send it)

I tried refreshing my page, disconnecting/reconnecting my internet, restarting my computer and I keep getting this thing saying Lost Connection: Trying to reconnect every time I join a server and it keeps failing (edit: if I abort connecting to the server, it keeps trying to connect and then it kicks me out and forces me to login again). I'm using the itch browser version and I've played Untrusted on here before. If anyone can suggest solutions, please do because I've really enjoyed playing so far.

PlayUntrustedDeveloper1 year ago

Hi dewrcjl,

thank you for the feedback - indeed you can report bugs here, by email at root@playuntrusted.com or on the discord at discord.playuntrusted.com !

Could you please retry?

It looks like there was a network issue within the datacenter the server's hosted and some users were affected depending on their ISP location though the timing of your report loosely match this. I've also fixed another potential networking problem that could have been the cause.

The issue should be fixed now, so my guess is that you were one of those affected - please let me know if the issue persists, thank you!

dewrcjl1 year ago

Thanks! I just tried and I'm able to connect again.

PlayUntrustedDeveloper1 year ago

Thanks for the followup! Glad to hear all is ok now!

demoplayer3 days ago

this si so old but its not working

dewrcjl2 days ago

It works fine for me on itch.io now, if you could specify what you're doing to cause this, it would help the developer troubleshoot. Like is the game kicking you when you login or when you try joining a lobby? Small things like that can help the developer a lot in figuring out the problem! You might also find that joining the discord and reporting this in tech-support channel can also help the developer see your issue and fix it sooner.