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SOULCOOM™ : Desktop Demo

2.5D Sex Simulation about Lusty Woodland Creatures! Powered by our exclusive Fantasy Physics engine! · By SOULCOOM

cant log in

A topic by Zephir3 created Jul 27, 2023 Views: 2,933 Replies: 14
Viewing posts 1 to 4

i open the game and I press log in, but it only shows the words "loading" and nothing happens. before it would open a browser tab and ask me to log in but that didn't happen. 

Developer

Hello, are you signing up as a patron or a demo user? Off the top of my head that sounds like a vpn issue. Are you using a vpn? You will need to turn it off only temporarily for the first login. 

demo user. i was able to try and make an account before but the email verification thing wasnt working so i couldnt. i installed this version seeing that the email problem was fixed but it was even more broken.

Developer

Can you send me a DM on discord? I need some of your information to take a closer look.

I downloaded the new version and it is working. Do you still want me to dm you?

Developer

If you need any other help i'll be around, thanks.

Im having the same issue, how did you fix it?

Developer

This FAQ video may be helpful:
https://soulcoom.itch.io/soulcoom/devlog/568459/faq-how-to-signup
There could be a couple reasons you are stuck in a loading loop, something is blocking the game from speaking to your browser or you have it open already but buried in one of your browser tabs. Other solutions: Please check to see what your default browser is set to in Windows and add a default browser. If you are using a VPN, Ad-blocker, or a antivirus firewall, you will need to make an exception or disable them for your first login.

I've signed up and took down any firewalls and VPNs, but it keeps saying that I have a invalid email or password, and to check credentials...

Developer

I can take a closer look. Can you come to our discord and file a ticket in the support area? You will need to DM me your email and username as well.

i have the same issue as we'll i even uninstalled and install if the sign up changed but it was still the same error again again please help fix this problem.

im on a mobile device.

Developer

Please come to the discord if the issue persists

I keep getting an error saying I can't sign up, or sign in to the demo version. No email confirming sign up, or anything. I understand why people would want to have DRM features, but you should really just implement the Patreon pairing feature itch already offers. A singleplayer game shouldn't need my email, a million times so for a demo. I've completely lost interest in the product

email verification code does not work try it three times