Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

gui-butler

an itch.io butler wrapper for lazybones like me · By Sean

Neither Windows 64 files working

A topic by Crossbow created Aug 23, 2022 Views: 306 Replies: 4
Viewing posts 1 to 2
(1 edit)

There wasn't any place to list my question on the Butler download page, so I decided to try here.

I have downloaded both versions of the 64 bit Windows for the Butler program and nothing happens when I try to launch it.  I've read through the accompanying literature and haven't solved the problem.  I paid for and downloaded this app thinking it was for the other app, so now I really want it to work.  Again, it is the regular version of Butler used for updating games that I am having trouble with, not these files.  Any guidance would be greatly appreciated.

Developer

Hey there! I'm not sure if I'll be able to solve your problem, but here's a few things that may be useful:

  • You say you're only having trouble with the butler itself, and not gui-butler. However, this app uses the same program under the hood. Are you able to successfully upload a game via gui-butler? If so, that would imply butler itself is actually working on your machine, and you may just be confused about how to use it.
  • You say "nothing happens when I try to launch it": by "launch", do you mean you are trying to run butler.exe directly via windows (e.g. by double-clicking it from the file explorer)? If so, then that is the problem: since butler is a command line tool, not an app with a GUI, doing that would just briefly open a terminal and then immediately close it after it finished printing the help info. butler's documentation explains how to use it as a command line tool, but it does assume a level of familiarity with command lines; if you aren't familiar with them, gui-butler may actually be better for your use case.
  • If you are using butler as a command line tool already, you'd need to provide more info on what "nothing happens" means here. e.g. are you getting a "command not found" error, are you getting an error from butler itself, is the terminal hanging without printing anything, etc? Including the specific command you ran, where you ran it, and the output of running it are all potentially important pieces of info that would help figure out the problem.

I'm not involved at all in the development of the command line tool, so if you haven't solved your problem going through these you may have better luck contacting itch support (butler is an official itch program, and this is just a third-party wrapper). If you purchased this app thinking it would help but it didn't, I believe you can also request a refund via itch's support.

Hope this helps!

(3 edits) (+1)

Hey Sean,

First off, I've never seen someone with a purple beard before... I love it!  

Second, thanks so much for responding so thoroughly.  I am not programmer and thus not familiar with the workings of programs, but the info you gave me will certainly help in solving the problem.  I'll check them out individually and let you know how it goes.  Thanks again, I really appreciate it!

Third, I am interested in updating my game with patches which is why I am trying to get Butler in the first place... are you saying the GUI would be better for that?  Is it the same program just with a GUI?

Lastly, I'm happy to support developers in their cause, so a refund isn't necessary even if it doesn't do exactly what I wanted.

Developer

To answer "would the GUI be better": IMO for your use case, yeah this GUI would be better. It is in fact the same program, just with a GUI to make it more accessible for people who don't want or don't know how to use the original command line tool.

The command line tool is really useful for automation contexts and also works well if you're the kind of dev who already spends a lot of time in command lines, but if you're just manually uploading patches the GUI should do what you need.

(+1)

Thanks!!  I'm learning command lines, but I agree at this point your's sounds easier.  I got the GUI to work, so a big shout out and thank you.