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itch client keeps crashing on startup

A topic by sgt11b20 created May 08, 2022 Views: 2,152 Replies: 5
Viewing posts 1 to 4

It was working when I initially set it up, but now it shows the outline of the main window on startup and then quits with no error to the console:

➜ ronaldo@thinkpad  ~/.itch  ./itch
2022/05/08 13:38:53 itch-setup will log to /tmp/itch-setup-log.txt
2022/05/08 13:38:53 =========================================
2022/05/08 13:38:53 itch-setup "v1.26.0, built on Apr 21 2021 @ 21:48:12, ref 48f97b3e7b0b065a2478811b8d0ebcae414845fd" starting up at "2022-05-08 13:38:53.908559603 -0400 EDT m=+0.003727247" with arguments:
2022/05/08 13:38:53 "/home/ronaldo/.itch/itch-setup"
2022/05/08 13:38:53 "--prefer-launch"
2022/05/08 13:38:53 "--appname"
2022/05/08 13:38:53 "itch"
2022/05/08 13:38:53 "--"
2022/05/08 13:38:53 =========================================
2022/05/08 13:38:53 App name specified on command-line: itch
2022/05/08 13:38:53 Locale:  en-US
2022/05/08 13:38:53 Initializing installer GUI...
2022/05/08 13:38:53 Using GTK UI
2022/05/08 13:38:53 Initializing (itch) multiverse @ (/home/ronaldo/.itch)
2022/05/08 13:38:53 (/home/ronaldo/.itch)(current = "25.5.1", ready = "")
2022/05/08 13:38:53 Launch preferred, attempting...
2022/05/08 13:38:53 Launching (25.5.1) from (/home/ronaldo/.itch/app-25.5.1)
2022/05/08 13:38:53 Kernel should support SUID sandboxing, leaving it enabled
2022/05/08 13:38:53 App launched, getting out of the way
➜ ronaldo@thinkpad  ~/.itch 

More info:

System:
  Host: thinkpad Kernel: 5.17.5-76051705-generic x86_64 bits: 64
    Desktop: GNOME 42.0 Distro: Pop!_OS 22.04 LTS
Machine:
  Type: Laptop System: LENOVO product: 20MF000DUS v: ThinkPad X1 Extreme  serial: <superuser required>
  Mobo: LENOVO model: 20MF000DUS serial: <superuser required> UEFI: LENOVO v: N2EET57W (1.39 ) date: 12/13/2021
Battery:
  ID-1: BAT0 charge: 57.9 Wh (79.4%) condition: 72.9/80.4 Wh (90.6%)
CPU:
  Info: 6-core model: Intel Core i7-8850H bits: 64 type: MT MCP cache: L2: 1.5 MiB
  Speed (MHz): avg: 808 min/max: 800/4300 cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 845 10: 857 11: 800 12: 800
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] driver: i915 v: kernel
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] driver: nvidia v: 510.68.02
  Device-3: Acer Integrated IR Camera type: USB driver: uvcvideo
  Device-4: Acer Integrated Camera type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 1.21.1.3 driver: X:
    loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
    resolution: 3840x2160~60Hz
  OpenGL: renderer: NVIDIA GeForce GTX 1050 Ti with Max-Q Design/PCIe/SSE2 v: 4.6.0 NVIDIA 510.68.02
Audio:
  Device-1: Intel Cannon Lake PCH cAVS driver: snd_hda_intel
  Device-2: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel
  Device-3: Google Pixel earbuds type: USB  driver: hid-generic,snd-usb-audio,usbhid
  Sound Server-1: ALSA v: k5.17.5-76051705-generic running: yes
  Sound Server-2: PipeWire v: 0.3.51 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi
    IF: wlp0s20f3 state: up mac: 24:ee:9a:7b:eb:b6
  Device-2: Intel Ethernet I219-LM driver: e1000e
    IF: enp0s31f6 state: down mac: 48:2a:e3:4e:a0:64
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB driver: btusb
  Report: hciconfig ID: hci0 state: up address: 24:EE:9A:7B:EB:BA bt-v: 3.0
Drives:
  Local Storage: total: 2.27 TiB used: 613.32 GiB (26.3%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO 2TB size: 1.82 TiB
  ID-2: /dev/sda type: USB vendor: Generic model: SD MMC CRW size: 466.47 GiB
Partition:
  ID-1: / size: 1.78 TiB used: 609.93 GiB (33.4%) fs: ext4 dev: /dev/nvme0n1p3
  ID-2: /boot/efi size: 497 MiB used: 359.9 MiB (72.4%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) dev: /dev/dm-0
Sensors:
  System Temperatures: cpu: 59.0 C pch: 55.0 C mobo: N/A gpu: nvidia temp: 57 C
  Fan Speeds (RPM): fan-1: 2486 fan-2: 2183
Info:
  Processes: 398 Uptime: 1h 55m Memory: 30.79 GiB used: 5.89 GiB (19.1%)
  Shell: Zsh inxi: 3.3.13

I'm having the same issue after updating  to Pop_OS 22.04. It seems the app does not like the new OS upgrade I am afraid, I've tried every workaround I know.

Do you have an NVIDIA GPU?

(+3)

Its seems you can run it via the command line:

cd ~/.itch
./itch --no-sandbox

this should get it to run. There is an open issue on github for this: https://github.com/itchio/itch/issues/2816

(+1)

I am so mad at myself for not thinking of this earlier. Thank you good sir.

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