The game doesn't launch
Make sure you have a 64bit version of windows. ATC is a 64bit game and require at least 4GB or RAM. It's a hard requirement. Also make sure you have the .NET Framework installed.
The game doesn't have sound or music
It also posted a message telling you what to do, but you ignored it. It's ok. Due to european laws some parts of the Windows OS have been broken down in some countries. Including a dll that we use to play sound. The versions of windows impacted are labeled N and KN. Please refer to this post to get that fixed.
The user interface looks weird / is too large / goes off screen.
It's a rare issue, but it's easy enough to fix. The "quick fix" depends on your monitor/graphic card, but the version that will work in all cases is to do as follow:
- Go in the game’s graphical settings. Make sure the rendering is set to Fullscreen and that the resolution is set to the highest supported by your monitor. When done, press the big, green “Apply” Button.
- CLOSE AND RESTART the game
- Go in the game’s general settings, User Interface, and make SURE that User Interface Scale is set to Auto, then press the “default” button. Then press the big, green, “Apply” button.
Then try to play the game. If and ONLY IF it doesn’t work:
Go in the graphical settings again. Set the rendering to Borderless. Press the Apply Button. Close & Restart the game, try to play a game.